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Cookie Policy

Last updated: November 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow websites to recognise your device and store information about your preferences or past actions, improving your browsing experience and enabling certain functionality.

2. How We Use Cookies

Xorbalance uses cookies to enhance your experience on our website, analyse traffic, and understand how visitors interact with our site. Cookies help us provide a better service by:

  • Remembering your preferences and settings
  • Enabling essential website functionality
  • Understanding how you use our website
  • Improving website performance and user experience
  • Providing relevant content and information

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for our website to function properly. They enable basic functions such as page navigation, access to secure areas, and ensure the website works correctly. The website cannot function properly without these cookies.

Examples:

  • Session cookies that maintain your session as you navigate the site
  • Security cookies to authenticate users and prevent fraudulent use
  • Cookie consent preferences

Duration: Session cookies (deleted when you close your browser) or up to 12 months

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve our website by showing us which pages are most visited, how long visitors stay, and where they come from.

Examples:

  • Page view tracking
  • User behaviour analysis
  • Traffic source information
  • Device and browser information

Duration: Up to 24 months

Your Choice: You can opt out of analytics cookies through our cookie consent banner.

3.3 Marketing Cookies

These cookies track your online activity to help us deliver more relevant content and measure the effectiveness of our communications. They may be set by us or by third-party partners whose services we use on our website.

Examples:

  • Tracking visits across websites
  • Measuring campaign effectiveness
  • Delivering targeted content

Duration: Up to 12 months

Your Choice: You can opt out of marketing cookies through our cookie consent banner.

4. Google Consent Mode v2

Our website implements Google Consent Mode v2, which integrates with Google Analytics and other Google services whilst respecting your cookie preferences. This mode allows us to measure website performance whilst protecting your privacy based on your consent choices.

When you interact with our cookie banner, your consent preferences are communicated to Google services, ensuring that:

  • Analytics cookies only track data if you consent
  • Marketing cookies only function if you provide consent
  • Your privacy choices are respected across all Google services we use

5. Third-Party Cookies

Some cookies on our website are placed by third-party services that appear on our pages. We do not control these third-party cookies, and you should check the relevant third-party website for information about how they use cookies.

Third-party services we may use include:

  • Google Analytics for website analysis
  • Social media platforms for sharing functionality
  • Video hosting services for embedded content

6. Managing Your Cookie Preferences

6.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject all non-essential cookies
  • Customise your cookie preferences

You can change your preferences at any time by accessing the cookie settings link in our website footer.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to:

  • Accept or reject all cookies
  • Notify you when a cookie is set
  • Delete cookies after you finish browsing

Please note that blocking or deleting cookies may affect your user experience and some features of our website may not function properly.

6.3 Browser-Specific Instructions

To manage cookies in your browser:

  • Google Chrome: Settings > Privacy and security > Cookies and other site data
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Our website currently does not respond to DNT signals. You can control tracking through our cookie consent banner and browser settings.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our operations, or for other reasons. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

9. More Information

For more information about how we handle your personal data, please see our Privacy Policy.

To learn more about cookies in general, visit:

  • www.allaboutcookies.org
  • Information Commissioner's Office (ICO) - Cookies

10. Contact Us

If you have any questions about our use of cookies, please contact us:

Xorbalance
88 Princes Street
Edinburgh EH2 2ER
United Kingdom

Phone: +44 131 556 19 73
Email: [email protected]

Xorbalance

Personalised nutritional guidance for balanced living and everyday wellbeing.

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Contact Information

Xorbalance
88 Princes Street
Edinburgh EH2 2ER
United Kingdom

Phone: +44 131 556 19 73
Email: [email protected]

© 2025 Xorbalance. All rights reserved.